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EB Tire Shipping Policies

Standard Shipping UPS or FedEx, which ever is less. Takes 4 - 7 business days after the order leaves the facility.
   
Hawaii & Alaska UPS 2nd day air is the only option in most cases.
   
Canada Shipping Choose the Canada shipping option when checking out. Packages are mailed to us, then we US Mail them to you. Follow overseas instructions.
   
Overnite Shipping Only for Schwalbe, Hutchinson and Tufo tires. Choose Overnight on Monday, Tuesday & Wednesday for best results.*
   
2 - 3 Day Select Only for Schwalbe, Hutchinson and Tufo tires. Don't choose this option on Thursday or Friday, use regular Ground.
   
Overseas Shipping Anywhere in the world, products are shipped to us and then we US Mail them to you. Details below.
 


In a lot of cases, overnite shipping is not very expensive, but we can only offer it on tires from our three biggest suppliers. If you are in a really big hurry, call 1 888 268-6408 and double check on product availability. Our suppliers do not mind us at all checking with them for product status.

We will endeavor to process orders as soon as payment has been received and confirmed. Please note however that the majority of our products are drop-shipped by our shipping partners to our respective clients. This procedure is in order to reduce inventory costs and cut down on the cost of our products so our clients get the best quality for the most reasonable prices available.

We will always try to send an estimate of the time it will take to receive your order when quoting. Please note that drop-shipping may be subject to minimal delays which might prevent the receipt of your package within the estimated time period. We will not be held liable for any losses that might be incurred due to the delay of your shipment for logistic reasons.

If the delivery of the products you order is time-critical we advise you to inform us beforehand so we can see if arrangements can be made to deliver your package with an express shipping option.

Overnite shipping doesn't always mean "overnight". Depending on where you live and the time of day you order, packages may take a second day to arrive. Most likely you already know this

Our shopping cart uses 'default values' for shipping calculations. If our shopping cart shows the shipping price to be too high, call or email us and we will be happy to adjust the order total in your favor or to provide a quick refund of the shipping charges.

Call 1 888 268-6408 option #2 to check product availability

In the event of a Back Order / Stockout
What can be delivered will be shipped.
You will be given an instant store credit for the unshipped balance of your order.
This credit will be e-mailed to you as a coupon code.
Your credit coupon code is good for one year.
This credit coupon code must be redeemed when checking out.
You will be responsible for any amount over the credit.
Depending on your original order, a portion of your shipping charges may be applied towards the credit.
In some cases, we may provide additional discounts or credits in your favor.
Every effort will be made to suggest a replacement product for the backordered items.
Should you decide for a refund for the backordered items, you must notify us via e-mail or our helpdesk system. All refunds are subject to our refund policy.

 

overseas

and many more.....
 
 
We like to ship overseas. Most of our products can be sent anywhere in the world. Before purchasing, please read below.

We can ship overseas under the following conditions. If any of the conditions are not met, the order will be canceled. Shipping overseas isn't always easy and isn't always practical. Not all of our suppliers can ship directly overseas. However, we will try and do what we can for you.

Overseas orders are shipped to us, then we ship to you via US Priority Mail with insurance. UPS and FedEx are provided only on a "quote" basis. Otherwise, the shopping cart will configure the shipping for you. If the charges seem excessive, submit a help ticket and we will look into it. Size and weight affect the overall cost of the shipping.

1. Order what you want. Our suppliers will send the products to us. We will then assemble your order here and package the items again if needed. If the shopping cart ends up charging you too much, we will refund the difference to your credit card.

2. We may have to send multiple packages depending on the products ordered and the unique circumstances regarding shipping in the country in which you reside.

3. Wheels and some items may take up to three weeks to fill. We will ship your order when all items have arrived. If you need tires soon but don't mind waiting for wheels, then create two separate orders.

4. After all your items arrive here at EBTire Central, we then ship your items. The whole process can take from 7 days to three weeks. If there is a delay, we will notify you via email. Make sure you get a receipt from our shopping cart. If you don't then submit a help ticket or call (407) 442-2698.

Right now we can sell Tires, Rims and Wheels anywhere in the world Shipping rates are reasonable so take advantage of our relationship with our suppliers to get the rims and wheels you want. There is no minimum. This is a great opportunity. Just order and select the "International Shipping" option when checking out

When you order multiple tires, our shopping cart will give discounts. Order more than 6 tires and get up to 35% off. When you order 6 or more tires and get international shipping, you are getting quality tires at a fair price. US Mail is very price worthy now, leverage your shipping, get multiple tires.
 

  Tires

* We will up-charge any differences
* You are responsible for customs and duties
* US Mail 5 -10 Day Option Insured (no tracking see www.usps.com)
   
   
  Rims and Wheels

* You are responsible for customs and duties
* FedEx, UPS are available, request quote
* We will up-charge any differences
   

There may be restrictions on selling some items abroad, when that happens will notify you via email.

 
 

 
EB Tire Stock Out Policy

Demand for bicycle products is at an all time high. Therefore stock outs are happening more often. Our suppliers try to do a good job of letting us know what is in stock and what isn't and we synchronize our databases often. However there will be times that stock outs can occur. The following are the possible order statuses:


When we are notified of a stock out - If the supplier tells us the product will take less than 6 weeks to arrive, we issue a gift card. If it is going to take longer than six weeks, then we cancel the order.

Depending on the order and what the supplier tells us, we will either cancel the order completely and refund the customer or we will create a gift card and send it to the customer for the stock out amount. Our suppliers tell us when to expect the overseas containers and our customers love knowing when the product will arrive.

Instructions are emailed with the gift card if the order is placed and when we cancel an order, confirmation of it occurs via email. An 800 number is provided with each order for the customer to call 24 hours a day for order status.

Order status and shipping information are not the same. Tracking numbers are not routinely furnished by some of our suppliers so we must ask for the tracking numbers. In all honesty, the packages go out so fast that we almost never get asked. Our call center can start the tracking process. Just call 1 888 268-6408 anytime

 
 

 
 
 

   Every Bicycle Tire, LLC  "A Reference Resource & More.."  2008